Amy Moor Gaylord will speak on a panel titled "Workplace Civility – Why You Gotta Be So Rude," at the National Public Employer Labor Relations Association (NPELRA) Annual 2021 Training Conference, for its 50th anniversary. The panel will discuss bad manners in the workplace and effective workplace communication, tackle solid conflict resolution practices, provide tools for communication breakdowns, and offer tips for fostering a positive environment at the workplace.